Question 1

What is Storia Therapy?

Accepted Answer

Storia Therapy is a welcoming and supportive therapy practice for individuals navigating life’s challenges, personal growth, and healing. The name “Storia” means both “story” and “history” in Italian, reflecting our belief that therapy is a space where you can understand your past, reshape and rediscover your narratives, and build a future that feels true to you.

We work with adolescents and adults who may be experiencing anxiety, low self-confidence, life transitions, trauma, or simply seeking a space for self-reflection and growth. Whether you’re struggling with something specific or just looking for a place to process emotions, gain clarity, or build resilience, therapy offers the tools and support to help you move forward.

Question 2

How do I get started with therapy?

Accepted Answer

Starting therapy can feel like a big step, but I am here to make the process simple and supportive. The first step is to schedule a free introduction, where we’ll discuss your needs, answer any questions, and determine if Storia Therapy is the right fit for you.

If you decide to move forward, we’ll schedule your first session, where we’ll explore what brings you to therapy, your goals, and how we can work together. Therapy is a space for self-reflection, healing, and personal growth,

If you're unsure whether therapy is right for you, that's okay! Many people start therapy simply because they want support, clarity, or a space to process life’s challenges. If you're ready to take the next step, book today—I am here to help.

Question 3

Do you offer online therapy?

Accepted Answer

Yes! Storia Therapy is a fully online therapy practice, offering secure, virtual sessions for adolescents and adults. Online therapy provides the same level of support, connection, and effectiveness as in-person sessions, with the added convenience of accessing therapy from anywhere—whether you're at home, traveling, or in a private space that feels comfortable for you.

I use a HIPAA-compliant telehealth platform to ensure that your sessions remain confidential and secure. All you need is a stable internet connection and a private space to begin.

I hope to offer in-person in the future 🙂

Question 4

How do I schedule an appointment?

Accepted Answer

Please email willzarillo@storiatherapy.com (willzarillo@storiatherapy.com)or click here (https://www.storiatherapy.com/make-an-appointment)

Question 5

How long and often are sessions?

Accepted Answer

Each individual therapy session lasts roughly 45-55 minutes. Therapy frequency depends on your needs.  Clients may attend weekly or biweekly therapy sessions, while others schedule as needed.

Question 6

How much does therapy cost?

Accepted Answer

My standard therapy session rate is $150.

I am in the process of adding insurance options and will be accepting select insurance plans in the coming weeks as I complete credentialing.

If we are out-of-network with your insurance provider, I can provide a superbill for possible reimbursement, depending on your plan’s benefits.

If you have questions about payment or insurance coverage, feel free to reach out!

Question 7

What is your cancellation policy?

Accepted Answer

I require at least 24 hours notice for cancellations or reschedules. Late cancellations may be subject to a fee

Question 8

Good Faith Estimate

Accepted Answer

Under the No Surprises Act, you have the right to a Good Faith Estimate of expected costs if you’re uninsured or not using insurance for therapy.
 • You’ll receive an estimate before your first session.
 • If your bill is $400+ over the estimate, you can dispute it.
For more details, visit www.cms.gov/nosurprises.()

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